Shipping policy

Thank you for shopping with Infinity Watch. We are committed to delivering your Imported and Renewed Luxury Wrist Watches safely and on time across India.

Free Shipping Across India

We are pleased to offer FREE shipping on all orders across India. There are no shipping charges, regardless of the order value or location.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across India at no extra cost. There are no additional COD handling or convenience charges.

For a smooth delivery experience:

  • Please ensure that someone is available at the delivery address to receive the order.
  • Keep the payment ready at the time of delivery.
  • Do not share any OTP with anyone before your order has been delivered.

Order Processing

  • Orders are generally processed within 1โ€“2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

Estimated Delivery Time

Most orders are delivered within 3โ€“7 business days, depending on your location and courier availability.

Remote or difficult-to-reach locations may require additional delivery time.

Order Tracking

Once your order has been shipped, tracking details will be shared via SMS, email, or WhatsApp (where applicable), allowing you to monitor your shipment.

Delivery Delays

Although we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Government restrictions or other unforeseen circumstances

We appreciate your patience in such situations.

Delivery Address

Please ensure that your shipping address, mobile number, and other delivery details are accurate when placing your order.

Infinity Watch is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed after multiple attempts due to customer unavailability, incorrect address, or refusal to accept the shipment, the order may be returned to us. Additional shipping charges may apply for re-dispatch, where applicable.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team through the contact details provided on our website.